AutoNet TV
Get Where You're Going With Power Steering Service In Virginia Beach
Posted February 16, 2012 2:40 PM
Today we're going to talk about power steering service in Virginia Beach. If you took an informal poll around Virginia Beach you'd probably find that most have never heard of power steering service. That's not surprising. Even though power steering is standard on every vehicle, most people in Virginia Beach aren't aware that it needs periodic service.
If you're younger than a certain age, you've probably never driven a car or truck without power steering. To get an idea of the difference; if you've ever cut a board with a hand saw, you know it's a lot of work. Using a power saw is easy-peasy by comparison.
Without power steering, your arms have to do all the work to steer the wheels, and that's hard, especially around downtown Virginia Beach. That's why old cars had such big steering wheels; to get enough leverage to steer.
Most vehicles in Virginia Beach have a hydraulic power steering system. The serpentine belt from the engine powers a pump. The pump pressurizes the power steering fluid. This actuates a hydraulic cylinder that provides power to help steer.
Some vehicles in Virginia Beach use an electric pump to pressurize the fluid rather than a belt driven pump. We're also seeing vehicles with electric motors providing the power assist, not using power steering fluid at all. We'll see a lot more electric systems as more hybrids and electric vehicles hit the market.
At least for now, the vast majority of power steering systems use power steering fluid that needs to be serviced. The fluid needs to be changed for a couple of reasons. For one, it attracts moisture. Water has different hydraulic qualities than power steering fluid, and that makes a difference in steering performance. Water is also corrosive and can damage power steering components. The fluid also just gets dirty and needs to be changed. Removing the old fluid and flushing out the system gets rid of dirt and deposits. The clean, fresh fluid lubricates and provides better corrosion protection.
So ask your Virginia Beach service advisor at Protime Automotive or check your owner's manual to see when power steering service is recommended. It'll extend the life of your power steering components.
Posted in the Steering category
Coolant Service at Protime Automotive
Posted February 7, 2012 11:00 AM
Our cars have to operate in a wide range of Virginia Beach, Virginia temperatures and our engine coolant must be able to perform 'no matter what'. Think for a moment about the environment where the coolant works. Very hot, high pressure, corrosive...
And all the while, it has to protect the components of the cooling system from corrosion. These components are made from steel and aluminum, plastics and rubber. The coolant has to be formulated to protect against corrosion for all of these different materials. That’s why different manufacturers recommend different types of anti-freeze for our Virginia Beach, Virginia vehicles.
There are several different 'families' of anti-freeze available to us here in Virginia Beach, Virginia . Your owners’ manual will tell you what kind you should use. Of course, Protime Automotive will know what to put in your car.
It’s important to stay on top of this because coolant system failure is the most common mechanical problem people have here in Virginia Beach, Virginia . Regular service at Protime Automotive needs to be done to avoid failures and also to keep your warranty in place.
While the specifics of the service required may vary from vehicle to vehicle, your service consultant at Protime Automotive will know what to do. You’ll be advised to replace the coolant at specified intervals.
Some manufacturers may recommend periodic coolant system flushes. A flush adds a cleaning step to the fluid replacement process. Again, check to see what your service consultant recommends.
Someday, you may have to deal with an overheating problem, so you need to know what to do if your coolant temperature warning light comes on or your temperature gauge is in the hot zone.
Now, overheating can be very expensive. You can literally melt down your engine and have to replace the whole thing. So take the warning signs seriously and take immediate steps.
First turn off the air conditioner. This will lower engine temperature right away. Next turn your heater to maximum heat and run the fan at high speed. You might need to roll down the windows, but this will take a lot of heat off the engine.
Pull over as soon as you can safely do so, especially if you are stuck in slow-moving traffic, and shut the car off. It may take as much as 45 minutes for the engine to cool to the point that it’s safe to operate the car again.
If you need to add water or antifreeze, be sure to wait until the car cools down. Opening the radiator cap or even the overflow bottle when the coolant is hot and under pressure may result in serious burns.
So after the engine has cooled for 45 minutes or so, look to see if the coolant is low in the overflow tank. If so, you can cover the overflow tank cap with a large cloth and open the lid. Then start the engine and pour in some water or antifreeze. Pouring it in when the car is running will circulate the new, cool fluid with the warmer fluid in the engine and avoid engine damage.
Of course, overheating is a serious problem and you need to get it fixed right away. Protime Automotive can make sure the coolant is right before you drive home.
Those spring and winter inspections really come in handy when they head off a cooling system problem. And don’t forget that severe service driving conditions, like towing or hot, dusty driving around Virginia Beach, Virginia , mean that you’ll need to service your coolant more frequently.
At AutoNetTV, we suggest that you have Protime Automotive inspect your coolant system to find small problems before they become big, and to change belts and hoses before they fail. After all, we don’t want you to lose your cool out there in Virginia Beach, Virginia .
Posted in the Cooling System category
Technician Training at Protime Automotive
Posted January 31, 2012 9:59 AM
Your car is important to you and keeping it running is vital to your Virginia Beach lifestyle. That's why you should have it serviced regularly at Protime Automotive. And even though it may just be routine maintenance, you want it done right.
It's also very important to your Virginia Beach service center to keep you happy and on the road. You might be surprised at the amount of money our Virginia Beach service center spends every year to make sure our technicians are properly trained.
Protime Automotive offers a variety of car care services to many kinds of vehicles. We need to be up to date on the latest techniques and parts so that they can care for your car properly. Our Virginia Beach centers subscribe to data services that list the high quality parts and fluids recommended by your manufacturer.
And each service has a checklist of standard procedures. Protime Automotive technicians follow these procedures so they can safely deliver a consistent level of high-quality service.
Some services require the use of specialized equipment. Protime Automotive technicians are trained extensively on this equipment so that they can service your car quickly and efficiently.
Classroom, video and hands-on training is provided by the company and outside trainers. It's not only important that service technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to spot potential problems before they become serious.
The automotive service industry has standards for classifying and communicating problems to customers. For example, it's one thing to learn that your manufacturer recommends that you change your serpentine belt every 30,000 miles and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better service decisions.
You may be interested to know that service technicians are trained in compliance with federal and local Virginia Beach laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.
It's the goal of our Virginia Beach service center to provide fast, courteous service. You should feel free to ask your technician or one of the managers about your service or for more information about their recommendations.
Well-trained service providers, established procedures, industry standards, and, of course, AutoNetTV, combine to give you the best service experience possible.
Posted in the Maintenance category
Fuel Saving Tip: Fuel System Cleaning Near Cheasapeake Virginia
Posted January 27, 2012 3:00 PM
A lot of gas is wasted in the Cheasapeake area by dirty fuel delivery systems.
Let's start at the tank. The gas tank gathers dirt, rust and sediment over the years. That's why there's a fuel filter to clean the fuel after it leaves the tank. A dirty filter will rob the engine of the clean gas it needs to run efficiently.
The fuel intake components get coated with gum and varnish over time. This results in fuel being delivered inefficiently and some of that gunk getting into the engine. A fuel system service at Protime Automotive will leave your intake as clean as a whistle.
The big fuel thief is dirty fuel injectors. They deliver fuel to the engine at a specified pressure and in a particular spray pattern. When they're clogged, the fuel doesn't get atomized the way it's supposed to and doesn't get burned as efficiently.
See your owner's manual or ask your Cheasapeake service advisor at Protime Automotive when a fuel system cleaning is recommended.
Posted in the Fuel System category
Clean Fuel Makes a Happy Engine In Virginia Beach Virginia
Posted January 17, 2012 11:13 AM
If the fuel system in your SUV is dirty, you will be wasting gas and losing performance as you drive around Virginia Beach Virginia .
Unless you drive a vintage car, you have fuel injectors. They need to be properly maintained. That is why your owner’s manual has a schedule for cleaning your fuel injectors and other parts of your fuel system.
Your service technician at Protime Automotive has the tools and chemicals to do the job right. Protime Automotive uses a process that gives your car a deep, professional fuel system cleaning. The particles, gum and varnish that build up in your fuel system are removed so that it can run cleanly and efficiently.
After a professional fuel system cleaning, you’ll notice more power, better gas mileage and reduced exhaust emissions. AutoNetTV strongly recommends you follow your manufacturer’s fuel system cleaning service recommendations to keep your vehicle running strong.
It’s expensive to replace a fuel injector that’s been damaged by neglect. Check with your service technician at Protime Automotive and see when your car is scheduled for a fuel system cleaning.
Posted in the Fuel System category
Emergency Items For Your SUV
Posted January 13, 2012 12:52 PM
Local Virginia Beach roadside emergencies can range from a flat tire downtown to being stranded in a snowy ravine for three days. So you may want to consider a basic emergency kit to keep in the car at all times and a travel kit tailored to a specific trip.
Your close-to-home kit for around Virginia Beach would have some basic items to work on your car: everything you need to change a tire, gloves, a couple quarts of oil, some antifreeze and water. A can of tire inflator is a great temporary fix for minor flats. You'll also want jumper cables or a booster box, flares, a flashlight and some basic hand tools.
Now for your comfort and safety: a first aid kit, drinkable water, high calorie food (like energy bars), blankets, toilet paper, cell phone, towel, hat and boots. Keep some change for a pay phone, emergency cash and a credit card.
People who live in areas with frequent severe weather or earthquakes may want to carry provisions for longer emergencies.
For trips away from home, consider the weather and geography as you assemble your emergency supplies. You'll need to have a source of light and heat and will want to provide protection against the elements as well as adequate food and water for everyone in the car.
Always tell people where you are going and have a plan for checking in at waypoints. Then if you run into trouble, you can be reported missing as soon as possible and rescuers will be able to narrow the search area.
The key to safe travel is to keep your vehicle properly maintained, plan ahead, and let others know your itinerary.
Posted in the Parts category
Synthetic Oil For Virginia Beach Autos
Posted January 4, 2012 12:39 PM
If you aren’t currently using synthetic motor oil in your Virginia Beach vehicle, maybe now’s the time to consider it. Need more information? Well, synthetic motor oil is a substitute for petroleum based oil.
Synthetic oil doesn’t gel or gum-up like petroleum based oil and it doesn’t vaporize as easily. It protects better in severe driving conditions like stop and go driving around Virginia Beach, as well as in very hot or very cold conditions. More and more new vehicles are being delivered with full synthetic motor oil; with the recommendation to use synthetic for the life of the vehicle.
Why is this? Synthetic motor oil maximizes engine power and fuel economy. To see why; we’d need a microscope, so we’ll have to settle for using our imaginations.
The molecules of conventional motor oil are long hydrocarbon chains. Synthetic motor oil, on the other hand, has uniform, round molecules. Which is more slippery, a pile of pencils or a pile of marbles?
Synthetic motor oil lubricates better because there’s less friction. That means better wear protection, cooler operating temperatures, more power and better fuel economy. And synthetic oil doesn’t sludge up like conventional oil, so it prevents those small oil passages from clogging up.
Some manufacturers are extending oil change intervals. The added protection of synthetic oil covers you for these longer intervals. Talk with your service advisor about how you drive and see if he thinks you can benefit from synthetic oil. Also ask about the appropriate oil change interval for synthetic, because it may very well be longer than for conventional oil.
Most of us here in Virginia Beach have a busy life and might occasionally miss an oil change; go ahead admit it. Since we’re not perfect, doesn’t it make sense to use a motor oil that’s got your back?
Now synthetic oil costs more. But it lasts longer, protects better and increases fuel economy. You’ll likely save money in the long run. If you’re serious about making your car last longer, start using synthetic motor oil right away.
Give us a call at 757-466-0877 to schedule an oil change, or visit us at our Protime Automotive website.
Posted in the Maintenance category
Service Center Standard and Procedures
Posted December 27, 2011 12:29 PM
All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome.
That is why Norfolk and Cheasapeake automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs.
Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service.
An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a repair or replacement is required it must meet the following criteria:
- The part no longer performs its intended purpose
- The part does not meet a design specification
- The part is missing
The technician may suggest repair or replacement if:
- The part is close to the end of its useful life - just above discard specifications or likely to fail soon
- To address a customer need or request - like for better ride or increased performance
- To comply with maintenance recommended by the vehicle's manufacturer
- Based on the technician's informed experience
Here are some examples:
An exhaust pipe has rusted through and is leaking. Replacement is required because the part has failed. If the pipe were rusted, corroded or weak, but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.
Suppose a customer wants to improve his car's handling, but his shocks haven't failed. The technician may suggest replacement of the shocks to satisfy the customer's wishes.
Under these guidelines the service center must refuse partial service of a required repair if the repair creates or continues an unsafe condition. Let's say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor, but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician's recommendations.
The automotive service industry and Protime Automotive want the best for you and for you to keep coming back. AutoNetTV is committed to providing automotive maintenance information to help you be confident in your service decisions.
Posted in the Service Standards category
ICE - In Case Of Emergency In Virginia Beach Virginia
Posted December 20, 2011 2:37 PM
Sometimes the unthinkable happens in Virginia Beach Virginia . A terrible accident and those involved aren't able to provide rescuers with emergency contact information.
You have people in the Virginia Beach Virginia area who you'll want to be contacted to arrange help, give consent to treatment, and inform paramedics of medical conditions, allergies or medications.
Too often, our Virginia police and rescue workers must sift through pockets, glove compartments, wallets, purses and cell phone directories for clues – often wasting precious time.
A brilliantly simple solution is now spreading around the globe: ICE. ICE – standing for In Case of Emergency, is a way to identify emergency contacts in your cell phone directory.
Simply put 'ICE' before a contact name in your cell phone, like 'ICE – Dad', 'ICE – Nancy', or 'ICE – Doctor Roberts'. Rescuers will be able to quickly identify your emergency contacts, saving valuable time.
Bob Brotchie, a Cambridge, England paramedic came up with the idea and started a promotional campaign in England in 2005. This powerful idea is now being heavily promoted in Virginia Beach Virginia and in other countries. Rescue workers all know of how many times they are unable to find a wallet or purse on an accident victim, yet they are seldom without their cell phone.
There are national and worldwide disaster databases, but participation can cost up to two hundred dollars a year. 'ICE' is free to the 276 million cell phone users in the U.S.
It is easy and just takes a few minutes to designate some ICE contacts in your cell phone. Remember to keep the listings current.
Please join Protime Automotive in getting the word out. Help us put Virginia Beach Virginia on ICE!
Posted in the Monitoring System category
Trip Inspection
Posted December 9, 2011 7:44 PM
North Americans love their cars. And nothing goes with cars better than the road trip. Freedom from daily schedules, new sights and the open road – it’s great! But there’s nothing like car trouble to bring the fun to a grinding halt.
Now you can’t always avoid problems, but you can take steps to reduce the probability of getting sidelined on your trip. The first step is to look at your trip plan from your vehicle’s perspective. What kind of roads will you be traveling – winding byways or super-highways? Mountains or plains? What weather conditions are you likely to encounter? How many miles will you travel? How much weight will you be hauling – passengers and luggage? Lugging a trailer or roof top carrier? Will it be dusty?
Armed with the answers to these questions, you can start a trip inspection to help you prepare your Virginia Beach vehicle for your big adventure. A lot of our Virginia Beach customers prefer to go through this exercise with an automotive service advisor at Protime Automotive to get their input and make sure they haven’t left anything out.
A great place to start is with the tires. Inspect them for tread wear and proper inflation. Is it time to rotate your tires? Replace them? Are they up to the job – you wouldn’t want to drive regular highway tires on a muddy off-road adventure.
Shocks and struts play a major role in both driving comfort and safety. If they need to be replaced, you’ll really be glad you did once you hit the road. Is it time for a wheel alignment? Fighting a car that’s pulling to one side all day can be tiring and dangerous.
And don’t forget your brakes. Any strange noises, grabbing, soft or hard peddle feel? If there is any doubt, get a brake inspection before you leave.
Moving under the hood, have your belts and hoses inspected. If something is excessively worn or near failure, the stress of a long road trip might just be the straw that breaks the camel’s back.
Your engine air filter will be important. For every gallon of gas you burn, your car will filter and use 12,000 gallons of air. If the filter needs to be changed, you’ll notice the fuel savings on your trip.
How close are you to your next oil change? Will you be able to complete your trip before it’s due? If not, just get it taken care of before you go so that you don’t need to interrupt your trip. In fact, a full service oil change is a great idea because they will top off all your fluids and check to see if any other maintenance items are due, such as transmission or cooling system service.
Do you notice any unusual odors in your vehicle? If so, it could as harmless as a dirty cabin air filter. But if it’s an exhaust leak it could be fatal on a long trip. Of course you’ll want to be comfortable, so get an air conditioning service if you aren’t getting the cold air you used to.
Are you wiper blades still working well? If not, that is quick and inexpensive to fix. Headlamps are often overlooked when planning for a trip. If you haven’t changed the bulb in six months or so, replacement bulbs will really light up the night on your trip.
All the items mentioned are part of any good vehicle maintenance plan. These are things that you want to take care of anyway, but they all come into focus as you plan for your trip.
They will always save you money in the long run and may prevent inconvenient delays on your trip. After all, you wouldn’t want to miss the world’s largest ball of string, would you?
Posted in the Alignment category
